Fixes and Guides


This guide will help you troubleshoot the DNS_PROBE_FINISHED_BAD_CONFIG error in Chrome. This error usually occurs when you cannot connect to the DNS server.

“This webpage is not available” is a common error message that most of us have seen many times. The reasons for such an error may vary, but in this guide we are going to show you a few quick fixes that may help you solve it. Usually, the “This webpage is not available” error message indicates some issues with the DNS configuration. In Chrome, it comes with a grey massage stating something like “DNS_PROBE_FINISHED_BAD_CONFIG” or “DNS_PROBE_FINISHED_NXDOMAIN”. What this message means is that the DNS (Domain Name System) is having trouble finding the Webpage you requested.

Generally, DNS is responsible for the translation of the domain name to the numerical IP addresses and in most cases, the settings of the IP and DNS addresses are automatically assigned when your device is connected to the router. However, if these DNS settings are corrupt or wrong, your browser won’t be able to access the Internet. In this case, you will receive the “DNS_PROBE_FINISHED_BAD_CONFIG” message whenever you try to visit a website. Depending on the browser you are using, it may state something like this:

In this guide we will provide you with detailed instructions on how to solve the “dns_probe_finished_bad_config” & “dns_probe_finished_nxdomain” error message in the Google Chrome browser. Below you will find five solutions, which we hope will work for you.


The Guide

Fix 1. Run a virus scan on your device

Before you continue with your attempts to troubleshoot your Chrome connection problems, it is best that you first scan your device for viruses and malware. Such harmful programs may cause issues with your Network and Internet connection abilities and detecting and removing them may be the solution you need. This is especially true if this error only occurs on some pages.

Fix 2. Restart your Router

Sometimes, the reason for your inability to load a webpage may be with your router. A simple restart often helps to renew the Internet connection and here is how you can do that:

Fix 3. Reset TCP/IP Protocol

Fix 4. Refresh IP Address and Reset DNS Address settings

Fix 5: Change the DNS Settings

Normally your ISP provides the default DNS server which your PC can use. If that server is experiencing problems you can try changing it to one of the free Google DNS servers, which work just as fine. We’ve provided the instructions below.

That is it! If this guide has been helpful to you, we will be more than happy if you’d leave us a “thanks” in the comments. Feel free to share it with friends, too.

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