Igdkmd64.sys Windows 10 Fix

This guide will help you fix the Igdkmd64.sys BSOD, which continues to plague Windows 10 users. The instructions provided mostly work with older versions of Windows as well.

The article you will read below deals with the error message connected with Igdkmd64.sys BSOD – the driver for the Intel Graphics Kernel Mode, also known as igfx. It contains some solutions in the form of guides that are supposed to get that unpleasant issue solved for you.

Where, when and why could Igdkmd64.sys error appear?

Igdkmd64.sys is by no means a new error in the Windows scene and it appears to occur just as frequently on Windows 10.

This specific driver has been developed by Intel and only systems with a processor made by Intel could experience such an issue. The problem itself represents a Blue Screen of Death together with an error notification stating this driver is not working properly. In fact, such an issue might result from nothing – there could be no reason for it. Some Mac users might also become victims of such a problem. Fortunately, we have provided a few useful guides below that could be just the right thing for your case. Hopefully, by following the steps inside them, you will be able to get rid of this problem.

Igdkmd64.sys – a Windows 10 Fix

The Guide

Guide #1: Steps to disable Intel’s integrated GPU 

The instructions in the following guide will only work for users, who have discrete graphic cards. Examples of discrete cards are AMD or nVidia. Actually, the instructions below represent something more of a workaround than of a fix. However, in case you don’t really use Intel’s GPU, you are not going to spot any differences.

  1. Turn off your PC.
  2. Unplug the graphics card.
  3. Boot your device again.
  4. Load the Device Manager. Just push the Windows Key on your keyboard, and then enter Device Manager. Open the generated result.
  5. As soon as you open the generated result, enlarge the Display Adapters.
  6. Find Intel’s integrated GPU there.
  7. Click with the right button of the mouse on it. Once you see the dropdown menu, choose Disable.
  8. The last step from this guide is to shut down your machine once more. Then simply plug your graphics card back in. 

When you start your computer again, you should not be experiencing the igdkmd64.sys issue anymore.

Guide #2: How to solve the issue by updating the drivers via Windows’ Force Update

In some cases, using the Force Update could fix the error by getting you the newest drivers. However, what you are supposed to do first is to download everything Windows Update has available for you.

  1. Hit the Windows key.
  2. Enter Check for Updates. When there is a result of this search request, load it.
  3. Push the Check for Updates from there.
  4. This should be done as many times as it is necessary. The final message you should see in order to stop doing that is “Your device is up to date.
  5. When you have finished with the steps above, load This PC.
  6. From there go to C:\Windows\SoftwareDistribution\Download. Once there, remove everything from the inside.
  7. Next you have to enter an Elevated Command Prompt. For that purpose, press both Windows and X at the same time. From the menu that comes up, choose Command Prompt.

Wuauclt.exe /updatenow should be entered in the Command Prompt, followed by pushing Enter. In the end, only a reboot of the system is recommended.

A special tip: In case you are overclocking, stop that!

This solution doesn’t work for everyone. In case you are not aware of the fact that you are overclocking, this will not be the tip for you. Still, if you know that you ARE, proceed with the next paragraph.

Overclocking could result in a serious strain on your CPU, as well as your GPU. This depends on which one exactly you are overclocking. Such issues might result in BSOD with the aforementioned error alert. Our advice is that you attempt to bring everything back to the stock frequencies and voltages. In some particular cases, this might fix the problem.

Guide #3: Maybe setting a new name to “igdkmd64.sys” will help

The instructions below are only compatible with issues of Mac users who use Windows via Bootcamp.

  1. First of all, look for the .sys file {It is normally found in the Windows folder of the partition where your OS has been installed – within System32 and inside the drivers folder}.
  2. Choose that file. Right-click on it then. Select the Rename option, after which alter its name to another one like igdkmd64Backup.sys. Save the new name.

The problem should not be present anymore. 



Kmode_Exception_Not_Handled – Windows 10 Fix

This guide will help you troubleshoot the BSOD error Kmode_Exception_Not_Handled in Windows 10. The guide can also be used with earlier versions of Windows.

Kmode_Exception_Not_Handled is typically a recurring error

The ‘kmode_exception_not_handled’ represents an error that can be provoked by various things. It might occur because of a program you installed on your PC, or a bad driver. This issue can also appear in different ways. The most likely way such an error presents itself is by causing a Blue Screen of Death and making your PC reboot every single time it occurs. Until the underlying issue is resolved “Kmode_Exception_Not_Handled” is bound to appear again and again.

Kmode_Exception_Not_Handled Fix

The Guide

Method #1: Installing missing or corrupt drivers

This particular error could be caused by corrupted or missing drivers, so we advise you to install all the ones that are missing. For that purpose you need to load Safe mode in case you cannot access your Windows OS (which is often the case). This can be done if you wait until your PC reboots several times. Then you should see Windows Recovery Environment. Push F5 to load Safe Mode with Networking. As soon as you have entered Safe Mode, stick to the following steps in order to install the missing drivers:

*Press and hold Windows Key + X. Then select Device Manager from the menu.
When it loads, look for any unrecognizable devices. After that you should right-click all of them and apply Update Driver Software.
Once all the missing drivers have been installed, your issue should be resolved. To check whether this solution has worked, terminate Safe Mode and see if the error message still pops up.

Method #2 – Removing your anti-malware program may help

Some versions of anti-malware software might also cause this error. If this is the case, the program provoking the issue should be removed and you should install a new piece of anti-virus software that will not result in this issue. For that purpose, access your Control Panel, then go to the Programs section, find the program that needs to be uninstalled and follow the instruction in the wizard.

Method #3 – Giving a new name to the problematic file may solve the problem

Often, when the notification for this error appears, you will also be shown the particular file name that has resulted in the issue. Some users claim that altering the name of the problematic file could get the problem solved.

Please remember that altering the names of such a file is NOT always the greatest solution, because it might cause system instability. Ensure that no system file’s name gets changed.

Method #4 – Tone down overclocking or increase voltage

A CPU operating on stock frequency will rarely cause problems, but if you’ve done overclocking or purchased a second-hand PC configuration this might be the issue. Try removing the overclock or increasing the voltage in order to resolve the “Kmode_Exception_Not_Handled” BSOD.

Method #5 – Your RAM may be causing the error and you need to check it

At times, faulty RAM module might result in such an error. To check whether this is your case, follow the instructions below:

Press and hold the Windows Key + R key combination. Then write mdsched.exe in the dialog. Choose OK.

There you will see a Windows Memory Diagnostic window coming up. Go with one of the two presented options and follow the onscreen steps.

If any error occurs try removing and switching the places of your RAM memory sticks. This will help narrow down the faulty memory module.

Method #6  – Your network drivers may need to be updated

Often, such an error may be connected to your network adapter. Our recommendation in such a case is to update your network adapter drivers. For that purpose you simply need to go to the network adapter manufacturer’s web page and get the newest drivers for your network adapter.

Method  #7 – Your BIOS might need an upgrade

Rarely is the ‘kmode_exception_not_handled’ error provoked by an old BIOS version. However, it happens. To upgrade your BIOS, you should directly go to your motherboard manufacturer’s site and download the newest BIOS for your particular motherboard. Then you just have to closely stick to the instructions included in your motherboard manual. This way you will be able to properly update your BIOS.

Still, you need to remember that performing this advanced operation wrongly way may entirely damage your computer.

Windows Update Error 0x80070543 Fix

This guide will help fix Windows Update Error 0x80070543. The guide works for Windows 10 and earlier versions

Nowadays more and more users are complaining about problems with the updates that they download and try to apply to their OS. The error code that appears is the 0x80070543 error. This issue first appeared in the Windows 7 OS. Then it started occurring in the Windows 10 OS, as well. Such a problem can be solved. Nonetheless, if you also consider the fact that Windows 10 is still a work in progress and its final release is not ready yet, this issue might be even more serious. Being unable to apply the newest updates to your system via Windows Update could really be bothering.

The following article contains important details about the potential reasons for such a problem, as well as a functional guide that will help you get the Windows 10 Update Error 0x80070543 solved. Still, what is very inexplicable is the fact that Microsoft hasn’t found an official solution for this quite common issue yet. Another odd aspect of getting this particular error notification is that there are no clear signs of any problems and it is rather unexplained why the updating fails.

Luckily, simply by following the instructions in the guide below, you should be able to get the error fixed, no matter what your operating system is. It works for both Windows 7 and Windows 10. Just make sure that you apply all the mentioned operations below and you should no longer experience such update failure.

Windows Update Error 0x80070543 Fix

The Guide

Beware of an important detail about performing the instructions below. They involve working with an important component of Windows. Basically, this means that doing something the wrong way or modifying the wrong component might result in much more dreadful consequences for you and your system. To be completely precise, messing up the steps below may even be the reason why reinstalling the operating system may be needed later. Be extremely cautious!  

  1. Select the Windows and keys on your keyboard. In the Run window that comes up, enter dcomcnfg.exe in the Open dialog. Then select Enter again. You can simply choose OK as well. It will work both ways. In case you see a UAC prompt, push OK.
  2. Use the left-side navigation pane to enlarge Component Services. After that enlarge Computers. There you will notice the My Computer directory. The next thing you have to do is to right-click on it. From the hanging options that are generated, click on Properties.
  3. Proceed with going to the Default Properties. In case the Default Authentication Level‘s chosen option is None, open the list and change it to Connect. In case None is not the preferred option, don’t alter anything, an administrator might have set it that way. From the Default Impersonation Level list, click on Identify. Press OK. After that continue with Yes to apply your settings. Exit the Component Services window.

The aforementioned instructions are to help you resolve this unpleasant issue. As soon as you have implemented them, the error shouldn’t bother you again and you should be free to install Windows Updates.


Error 0x80004005 Fix (Windows 10/7)

This guide will help fix Error Code 0x80004005  “Developer Package Failed To Be Installed”. This error can occur on Windows 10 but also on earlier versions up to Windows 7, mostly commonly when you try to get Bash to work.

Recently many users around the web have experienced an uncommon error. It is actually Error 0x80004005 and it could appear as a result of a great number of possible scenarios. Such a problem is a sign that some particular extra components, which your operating system needs in order to enable additional features for debugging, have not been installed in an automatic way. Typically, you can receive the message for such an issue when you try to incorporate Bash into your system. Another possibility is while you are enabling developer mode and installing it. Apparently, no particular cause could be blamed for the appearance of error 0x80004005.

Error 0x80004005 is incapable of making your machine useless or harming it. Nevertheless, in case you have to access the developer options or Bash, such a problem could be a real pain in the neck.
Fortunately, we have assembled the most widely used and successful methods to guide you to fixing this issue in the article below. The guide should work in all cases. If you have come across another different successful solution, please share it with us. It will be great to update our list with it. Good luck!

 Error 0x80004005 Fix

The Guide

Option #1: Install the Developer Mode in a manual way

To be honest, this option is among the easiest to perform. Via the steps below you will be able to manually install the Developer Mode on your  PC. As soon as you are done with that, you will be able to go on using the features. First you need to load the Settings. You can do that either via pushing the Windows key on your keyboard or via writing Settings and after that selecting the search result with that name.


As soon as you are in, look for and enter the Apps & features menu.

Then select the Manage Optional features  that you will see at the top.


Select Add a feature. After that go with the Windows Developer Mode package. Follow the installation wizard to incorporate it into your system. After that perform a restart of the entire computer.


As soon as you are finished, enter the Elevated Command Prompt. Do that by holding the Windows and the X keys of your keyboard at the same time. When the menu is displayed, simply choose to enter Command Prompt (Admin) from the menu.


Type the command below when you are in:

sc config debugregsvc start=auto


As soon as this command  has been implemented, go back to the For Developers page. Return there by hitting the Windows button of your keyboard and writing  For Developers. Don’t panic if you still receive the error code. While it may still appear, you will now be able to authorize the features that you want to use.

Option #2: Stop the UseWUServer registry key

This is the second potential solution that we are offering to you. However, if you are not experienced enough, please be cautious. Making a mistake or changing anything while within the registry could result in spoiling your OS once and for all.

Be careful and stick to the instructions below very closely. It is important that you shouldn’t skip any step. In this way you will make sure this error will be solved without causing another one.

  1. Load a Run dialogue window by pushing the Windows and the R keys at the same time. Once it has been opened, write regedit.exe. Push OK (or you can also hit Enter on your keyboard).

At that point the Registry Editor should load. As soon as you access it, navigate left to reach the key below:


Attention: Back up the to-be-edited keys before you proceed with modifying them by right-clicking on the parent folder and then choosing Export.

Modify the UseWUServer by changing its value to 0. Another option is to get rid of the entire AU folder by deleting it.


This step should be completed in 10-15 minutes. In case you would like to make the process faster, just enter the Elevated Command Prompt (as explained in Option #1). Then apply the commands below. Don’t forget to push Enter after selecting each of them in order to execute them.

  • net stop wuauserv
  • net stop bits
  • net stop cryptsvc
  • net start wuauserv
  • net stop bits
  • net stop cryptsvc

After you have finished doing that, exit the Command Prompt. The issue shouldn’t be present after following the instructions above.

We hope our advice will help you NOT to be bothered by this error anymore.

Error 0x80070643 in Windows 10 Fix

This guide will help you fix Error 0x80070643. This error most commonly occurs when you try to update Windows 10 on your PC.

Nowadays, users everywhere around the Globe share that many of them have allegedly experienced error. 0x80070643 This issue is very common and happens to a lot of operations. It may occur when you try to install a Windows update, Microsoft Security Essentials or other various programs.  

In the article below we have pointed out several possible solutions to your issue. Please, try performing them one by one. Hopefully, some of them will help you solve your problem. In case none of them prove helpful, let us know and provide us with the details of your particular case. We will do our best to resolve your particular case. Also, if you have come across another possible solution, different from the following ones, we kindly ask you to inform us. In this way we will be able to add it to our list and help more troubled users.

Error 0x80070643 in Windows 10 Fix

The Guide

Any Windows user is aware of the fact that normally when Microsoft releases any new update, the Windows version on their machines has been programmed to check and install such updates automatically (only if the PC that needs updating has Internet access). It is very important to apply all the newest updates in order to enhance the performance of your machine and to improve your OS features. Updates could also be applied manually, once downloaded from the official provider.

Nevertheless, sometimes updating your OS may not go smoothly. The message that you may receive in case an update fails to be applied could be:

“0x80070643-Unable to install Windows Update:”

The potential origins of such an update failure could be very diverse, but the most common ones are:

  • The .NET framework on your computer could be experiencing issues.
  • The data about the MS 2003 components might be corrupted.
  • In case your OS is Windows 10 and you want to apply the KB3122947 update, it is possible that you notice a similar error code: “Update for Windows 10 Version 1511 for x64-based Systems (KB3122947) – Error 0x80070643”.
  • Maybe you are unable to apply the latest system updates.
  • Some System files or registry might have been corrupted or damaged in some way.
  • The Windows Update app is incapable of accessing particular user data.
  • Your PC is suffering from a malware infection.
  • The MSI software update registration or the .NET Framework installation has been damaged.
  • The Microsoft Office Source Engine (Ose.exe) is either disabled or corrupted.

#1: Updating or fixing the Windows .NET Framework could help

.NET Framework is an essential component of the software installation process and the application of system updates for all Windows types. This feature should always be up-to-date and upgraded to the latest and the best version. In this way all the other software on your PC could be deployed, built, or simply functioning properly. The steps below will help you ensure that your system is upgraded with the newest version of .NET Framework.

– Terminate all software currently in use. Hit the “Start” button. From there go to Control Panel. From there select  Programs and open “Program and Features”.

From the group of programs that you notice, find the Microsoft .NET Framework 4 Client Profile. Click on it.  Select the tab Uninstall/Change (or Change/Remove for Windows XP users).

– A window will appear. Choose Repair .NET Framework 4 Client Profile to its original state. After that hit the Next button.


Choose Finish if the process of repairing process has ended. Restart your system.

At that point you should check whether the issue has disappeared by trying to install Windows updates again. If this possible solution hasn’t helped you, proceed with the ones below.

#2: Updating your PC manually might help

This possible solution has proven to help in many cases. Even if your computer skills are not close to professional, you should be able to do the task.

 – Enter Control Panel. Find the System and Security feature there. Proceed with choosing  Windows Update. Select  the  Check for Updates option and seek some available updates for your PC.

As soon as the necessary updates are detected, select “Install updates”. Doing that should do the trick and you should have solved your problem.

#3: Try rebooting the Office Source Engine (OSE) service

This solution will work if you have Microsoft Office 2003 installed on your PC and it’s necessary that you update some of its components. In this case you will see the Windows update error code 0x80070643 and its origin will be an issue with the Ose.exe file. Here comes a possible remedy.

– Hit the Windows and the R keys at the same time. This will load the Run box. Once there, enter services.msc in the search box. Press Enter.

– A list will show. Look for the Office Source Engine and click on it.

– The Startup type needs to be altered. In case you have disabled it, select to run it manually. For that purpose, click twice on it, and choose the startup type as Manual. Finish this step by hitting OK.

After that, check if you are able to install Office update.

In case the instructions above are not useful in your case, you might need to remove and install Office 2003 again.

#4: Sometimes fixing corrupted system files with SFC /scannow could be what you need for resolving this error

The majority of users have the habit of installing, updating, uninstalling and reinstalling various programs on their machines. What’s more, the system itself will perform some different tasks and operations.

Normally, during all these processes there will be some damaged or corrupted files. They may even start causing some problems and bothering the affected users. That’s why it is always beneficial to scan and look for such files. Here you may find the System file checker very helpful. This tool is an expert at searching for and detecting  corrupted files, as well as at exchanging them for the correct ones. For that purpose:

* Enter the Command Prompt as an administrator.

* Type sfc/scannow. Then continue by pressing Enter. After that a scan will begin and your corrupted system files will be fixed. Be patient until this process is completed. If the repair work has been performed without any signs of errors, check if you can apply the Windows update once more.
Please remember that sometimes file repair is not possible and you may need to complete a system restore.

#5: Solve any ongoing Registry issues

Some Windows 10 users might experience the 0x80070643 error in this form: “Update for Windows 10 for x64-based Systems (KB3081704) – Error 0x80070643”. Fortunately that can be fixed by going to registry and performing some basic operations.

*Enter Registry Editor. Select the Start button. Enter regedit in the search box. Again hit the Enter key. In case you are prompted by UAC {User Account Control}, press the YES button.

*Browse the registry using  the path below:
If FilesNotToBackup exists,

* Exit the editor.

Attention: For manually adding the “FilesNotToBackup”, right-click on Backup Restore. Choose New. Then continue with “Key”. After that write FilesNotToBackup and push Enter. Select the Start button so as to write services.msc . Again press Enter. Look for and find the background Intelligent Transfer Service. Double-click on it. Then proceed with hitting Start under the General tab. Choose Ok to authorize the setting. If you have set it to Start already, choose Stop. After that select Start again. You should be done now!


Error 0xc000021a in Windows 10/8 (Repair Guide)

In this guide you’ll discover how to fix Error 0xc000021a and similar problems. Error 0xc000021a commonly appears in Windows 10, 8 and other versions.

The article and guide below provide an explanation and some error-solving tips for Windows Error 0Xc000021A. The target group includes the users of Windows 8 and 10. We hope that the information below will fully cover what needs to be done in order to fix this common error. In case the solutions here don’t really work for you and you have found others, please share them with us by writing a comment. We are always glad to update our guides with more accurate options.

To begin with, we would like to say that both Windows 8 and Windows 10 used to have some errors when they were released. However, Microsoft developed some updates and some of the issues were later successfully solved. Still, there remains a number of problems which are not automatically fixed. One of them is connected with the appearance of the hex code 0xc000021a.

Basically, when such an error message appears on your monitor, it means that your computer is suffering from some kind of issue and you need to reboot it. Normally, such an error comes with a plain blue screen. It could indicate some seriously damaging processes going on inside your PC and harming the structure of Windows OS. Such an error notification also insists that you restart your machine. Nevertheless, you soon find out that it doesn’t really help to perform a system restore. At that point, we are sure that you want to know the exact reason for your  issue that is behind such strange error messages.

 How to fix Error 0xc000021a

The Guide

Most often, you can come across such an issue when you update your Windows OS. What happens is the display of blue screen of death with an error notification right after you have implemented an update. The probable origin of this kind of error are two files – the ones that are shown below.

  • winlogon.exe: as you may guess from this file’s name, its role is to be in charge of the login and logout operations inside your Windows Operating System. Usually what damages this file are either 3rd party programs or mismatches of System files. In case this file gets damaged, then the aforementioned error usually provokes your computer to restart to Windows Login.
  • csrss.exe: such an error could also be caused by Csrss.exe. This is an .exe file belonging to the Microsoft server or client.

Possible ways to fix the “Error 0Xc000021A” issue:

Such a problem could have a number of possible solutions. The secret is to stick to the given instructions as closely as possible.

Solution # 1: Fix the System Files which have been corrupted

Solution #2 : Repair the error by booting Windows in a manual way

The problem could be solved if you start your OS manually. Putting Windows in safe mode doesn’t usually do much most of the time. As a result, you need to start it by running force drivers to have signature disabled. This feature is available in the Advanced Boot Options. If you want to reach this option, simply stick to the steps below

  1. Reboot your computer by pressing and holding the Shift key and selecting the Restart option. In case the Restart feature of your Windows is inaccessible to you, your only choice might be to start the system via a Windows bootable USB.
  2. You will be now taken to an option screen. Choose Troubleshoot to receive access to the advance tools.
  3. Then from the screen that you are now seeing, click on the Advanced option.
  4. What you will see then is plenty of different options and features. Choose the Startup Settings as we have done in the picture down here.
  5. Again, you will have to choose from a number of options when the startup screen is generated. What you need to do is to hit F7, which is marked as Disable driver signature enforcement.

At that point it is normal for your PC to reboot with the feature you have chosen and you will be able to tweak your computer via various options.

Solution #3:  Use the SFC Scan to have your problem solved

In case the methods explained in the paragraphs above don’t work in your particular case, you can try using the System File Checker Scan. By doing so, you will have the opportunity to find solutions related to corrupted files provoking  the 0Xc000021A error. We sincerely hope you find the tips above helpful enough.

Desktop Icons Missing Windows 10 (Solved)

This guide will help you fix the Desktop Icons Missing Windows 10 problem. The Desktop Icons Missing issue is merely an annoyance and it is easy to fix – if you know how.

What to do if your Desktop Icons in Windows 10 have disappeared:

A number of people have a wierd problem with Windows 10. Somehow all the little images, which represent shortcuts to programs, files or folders have disappeared and you are not sure why such a thing is happening to you. If your icons are not present, you won’t be able to access any program via its shortcut or open any folder from your desktop. Most of the time this is not caused by a bug, but certain errors or crashes might contribute to the issue.

What could cause such an error?

The origins of a problem like this could be numerous, all of them varying greatly from one another. Here are some of them:

  • Your computer might have crashed and the disappearance of your desktop icons might be a result of that.
  • It is also possible that such an error could be cause by the presence of a malicious program on your PC.
  • The infamous ‘Microsoft’ phone scam calls could be the causes for this problem.
  • This issue could also have appeared by accident, if you had clicked right and left on your desktop in the right sequence, this might have caused the disappearance of your items.

Fortunately, we have come up with a very useful guide and maybe we will be able to help you. All you have to do is implement the instructions inside it in a careful way.

Windows Desktop Icons Missing – The Guide for Windows 10

In order to restore your desktop items, you have to:

– place your mouse pointer anywhere on your currently empty desktop. Then push the right button of your mouse.

– you will see a small context menu come up. It normally looks like this:

– after that, navigate your cursor to the ‘View’ feature inside this context menu. A submenu willll appear (like the one below):

“Show desktop icons” is supposed to be among the features that you will notice there. Most probably it will not be marked with a check mark. All you have to do is tick the box next to it. After that you will have solved your problem and will be able to see all your icons and shortcuts on your monitor. 

Most of the time this will be enough to restore the missing icons to where they belong. If your problem is rooted deeper, however, it might be necessary to take other steps – such as loading a restore point to a time when this problem did not occur. Check our guide to see how.

Sometimes, though, this fix may not be the one for you. If that’s the case, perhaps you have found another successful one? Make sure to share it with us in the comments below, so that we can update our solutions list and help more users in need.


Video Tdr Failure Atikmpag.sys BSOD Fix (Windows 10/7)

This guide will help you troubleshoot the “Video_Tdr_Failure (atikmpag.sys)” BSOD. This error can occur on Windows 10 and earlier versions.

The source of this problem usually represents an incompatible or corrupt graphic driver. You might face such an issue if you have recently upgraded your system or you have just updated your drivers. What’s good about this situation is that usually you are given the name of the file, which is causing the BSOD error “Video_tdr_failure”. In this way you have a clear idea of where your problem has appeared. The particular driver we’ll be elaborating on in the paragraphs below is an AMD driver called atikmpag.sys. 

The “Video_tdr_failure” error is usually provoked by running an automatic update or manually updating the graphic’s drivers. It is possible for such an error to also occur if you have recently upgraded your OS to Windows 8 or Windows 10. We hope that the guide below will cover all the necessary actions you need to perform in order to get this “Video_tdr_failure” error solved.

Video Tdr Failure Atikmpag.sys BSOD Fix

The Guide

First you need to:

Boot your Windows into Safe Mode. In this way only the basic graphic driver is loaded. If you don’t know how to do that check out our quick guide.

Now try the different solution written below until you get Atikpag.sys fixed!

 – Using a previous version of  your AMD Drivers

This may surprise you, however, sometimes the newest drivers may not necessarily be the best option. They might even be the root of your issue. Fortunately, we can always go with an older version of the driver, which is unable to cause any problems.

In order to do that, follow the instructions just below:
– Press and hold down the Windows key + R. Type in devmgmt.msc and select Enter.


Choose the display adapters and right-click on your AMD display adapter. Select Update Driver Software. Choose Browse my computer for driver software.


After that go with Let me pick from a list of device drivers in my computer.


Then choose an older version of your AMD driver under Model. Normally, you can see the version date next to every single one of  them. Right after that hit NextReboot your computer. See whether you still notice the failure message. What you should do next is prevent Microsoft from automatically upgrading this driver again.

Deselect the drivers for your AMD card prepared to be installed. Restart and Check. In case the error message still appears, continue with exchanging atikmpag.sys


This option represents exchanging the file in question atikmpag.sys with a new one. Here is how to do that:

Hit the Windows Key + R. In the box that appears write “C:\Windows\System32”.

Look for the location of the file called atikmpag.sys and change its name to atikmpag.sys.bak.

After that hit the Windows Key + R again. In the opened dialog, enter  “C:\ and Click OK.

Search for a directory named ATI. Inside this folder you will see a file with the name atikmpag.sy_. It can be found by writing its name in the search box.

As soon as you detect it, make a copy of that file and save it to your desktop.

Hit and hold Windows key. Push X. Enter Command Prompt (as an Administrator).

In the black window, enter chdir desktop. After that select Enter.

At that point, simply enter expand.exe atikmdag.sy_ atikmdag.sys

OR expand -r atikmdag.sy_ atikmdag.sys.

Then choose Enter. Immediately after this command is performed, make a copy of the newly created atikmdag.sys from your desktop. Then place the copy in C:\Windows\System32.

Reboot your machine. See whether the problem is still present.

In case the options above are not the exact solution to your problem, just uninstall and install your drivers again in a clean way.

Upgrading the AMD drivers and Integrated Graphics

When Windows 8 and Windows 10 were introduced, they came with a big number of possible new issues. The ones related to drivers seem to be the biggest number of all. The error we are discussing here might be caused by your AMD GPU, or by it in combination with the integrated GPU on your motherboard. (The Integrated GPU is a graphics processor unit that  is usually embedded on the motherboard of your PC)

Begin with uninstalling the drivers currently installed on your PC. Firstly, log in, then press and hold the Windows key. At the same time hit R. Write devmgmt.msc. Push Enter adapters located in the left pane.

Click two times on Display adapters.

Then rightclick on your Video card driver show by its name.

After that right click on your adapter there. Then go with Uninstall.

Select the Delete the driver software for this device. Hit OK.

Perform that process as many times as the number of the display adapters installed.

In case  AMD Catalyst™ Control Center is installed on your PC, remove it as well. Push the Windows key + R. In the dialog that you see, enter appwiz.cpl. Then continue with Enter.

A program list will be displayed, there you should look for AMD Catalyst™ Control Center. Then right-click on. After that continue with Uninstall. Follow the instructions on your monitor to uninstall it.

If you want to update any installed driver manually, you need to be aware of the model name of your system. For that purpose, hit the Windows key and hold it. Then push the R key on your keyboard. There enter msinfo32. Press Enter. The model of your system will be next to System Model. Please also pay attention to the system type as well. It will either be x64 for 64 bit or x86 for 32 bit.

As soon as you load the website, find your way to your model’s page by indicating your system model. After that simply download and install Graphic/Video drivers for your OS (Windows 10).