The potential solutions in the guide you will find below have been prepared with extra care and effort by our experts. They are intended to be efficient for all Windows operating systems.

The error that is being discussed in the following article represents an error message telling you a particular device does not have drivers installed on your PC, or its drivers have been configured in an incorrect manner. The exact text in the pop-up alert that you receive normally states: ‘The device is not configured properly‘.

In case such an error pop-up message has appeared on your screen, the device that is connected to this problem will not start functioning properly until you get that driver-related issue solved. It is possible to experience such an error with all versions of devices – sound devices, flash drives, smartphones. However, again, we are reminding you that this issue is connected to the state of your drivers, not to the condition of your hardware. Don’t falsely believe you have hardware-related problems.

“This Device Is Not Configured Correctly” Error Fix

Potential solution №1: Check whether updating the device drivers will help

The steps in the guide below will walk you through the process of updating the drivers for the given problematic device.

  1. Load your Device Manager (simply press the Windows key on your keyboard and enter Device Manager; after that load the result from your search);
    device_manager_open
  2. Expand all the menus within the Device Manager. Look for the malfunctioning one. Such a device could easily be recognized by the yellow exclamation mark before its name.
    1_not_configured_device
  3. After that, select it. From the menu bar at the top, choose the Action menu. From there go with Update Driver Software…
    not_configured_correctly_1

Now you are just supposed to follow the instructions in the wizard. Normally, it finds the necessary drivers automatically and installs them. When the installation of the drivers is done, you will be ready to RESTART your PC. After the REBOOT everything should be alright.

An alternative solution:

  1. Maybe you will get this error message and your will have NO SOUND. The problems with the sound drivers are typically fixed in another manner.
  2. To do that, expand the menu with the Sound, video and game controllers. From there, go with the IDT High Definition Audio CODEC. Click on the the Action tab. After that choose Update Driver Software… .
  3. Select Browse my computer for driver software. Then continue with Let me pick from a list of device drivers on my computer.
  4. From the generated list, choose the High Definition Audio Device driver. Then, in case you see a warning message, just click Yes. 
    Now wait until the wizard finishes and restarts your computer. After the reboot, you should not be experiencing any issues anymore.

Potential solution №2: Maybe if  you remove the UpperFilters and LowerFilters for USB from the registry, the problem will be fixed

Please bear in mind that this particular potential solution demands extra carefulness and attention from you.

Unfortunately, if you do something wrong to your registry, that could result in possible serious problems and errors, which may even require a complete reinstall of your OS. Stick to the steps below very closely:

  1. Load the Run dialogue box. (This is possible if you push the Windows and the R keys on your keyboard at the same time).
  2. Once there, enter regedit in the box. Follow it with a click on OK.
  3. The Registry Editor will be loaded.
  4. Make sure that you back it up. For that purpose, open File from the menu bar. Then go with Next.
    Ensure that the Export Range is set to All. Save the newly-created back-up file. 
  5. Use the navigation pane in the left part and find the location below: HKEY_LOCAL_MACHINE -> System -> CurrentControlSet -> Control -> Class
  6. As soon as you have reached and expanded all the folders mentioned above, go with the {36FC9E60-C465-11CF-8056-444553540000} key to choose it.
  7. From the right-hand pane, mark and delete both the UpperFilters key, and the LowerFilters. Press OK to confirm the action.
  8. Exit the Registry Editor.
  9. Restart your device. This will let the changes take effect.
  10. Everything should be error-free and completely functional at the end.