How to Uninstall Savings Cool “Virus”

Welcome to our Savings Cool “Virus” uninstall guide. The following instructions will aid you in uninstalling the unwanted software from your PC.

Savings Cool “Virus” is a type of software that is responsible for the appearance of plenty of online ads, which could be pop-ups, banners and others, inside your browser windows. The irritating part is that once your system has been infected with this program all of the installed browsers – Firefox, Chrome, etc. can get affected and start broadcasting various ads.

Which software family does Savings Cool belong to?

By definition, the features of this program correspond to the ones of any Adware product. Adware is a kind of software specifically developed to serve the marketing industry and display numerous advertisements. Such programs are very commonly spread and many users get contaminated by them on a daily basis. Something else we can share about these ad-generating programs is that they do not represent malicious software. They may simply annoy you with the constantly produced pop-ups and banners. Malware that mostly bothers users around the world like Trojans and Ransomware is normally responsible for many evil activities – corruption or encryption of important data, destruction of files, hijacking your entire machine, turning it into a bot, or otherwise remotely controlling it. All of these illegal actions are to be expected from a virus, but not from Savings Cool. Adware-based products are legal and most commonly do not cause any harm. They are developed because certain producers are interested in promoting the goods they sell. That’s why they work in cooperation with programmers and the result is the production of Adware. The developers also gain something from this process: they make money from the displayed and/or opened pop-ups. The more ads you open, the more money is generated for these people.

How does Adware get spread?

Various methods are used for distributing Savings Cool and its fellow programs. They could be lurking inside torrents, web pages, even spam emails and their attachments, whatever kind they may be – archives, documents, images, etc. Most programmers, though, like to spread the Adware they are paid to develop and distribute via program bundles. These creations are actually sets of various programs that get spread as a package, typically for free. Any user could download and install such a bundle and no payment is required for using any of the programs a bundle may contain. Such programs could be browser hijackers, Adware-type products, games and newly-created software with different functions. Still, you have to remember that Adware is not a virus and as such cannot self-install on your system. The ones who install a given type of Adware are the users themselves. It is true that the installation is normally performed unknowingly by the affected user. It may happen in many ways, but typically a computer ends up infected because of the improper installation of a software bundle. To keep you safe from contaminations like this or even worse, we are going to share probably the most important safety tip. It is all about the process of installing any downloaded, free or paid program.

Do:

When the installation wizard of any program opens and you see the available options, please choose the more detailed one. It will usually be called Advanced or Custom. These are the only options that will allow you to choose which programs of a particular bundle you indeed want on your PC, and which ones you would rather skip installing.

Don’t:

No matter how excited you may be about testing a new game, for example, from a given program bundle, do not venture into installing such a set of software in the easiest possible way. Avoid any wizard feature that provides a Quick, Automatic or Defatul installation. By choosing such options many users have ended up dealing with programs like Savings Cool.

More safety tips

In order to have a healthy system, you need to maintain it that way. Take care of your device and your OS, as well as of all the installed programs. It is recommended that you update them regularly. Also, we recommend investing in a really top-quality anti-virus program. This way, every time you update it, you will be sure it has all the newest threat data bases and you can count on its ability to detect infections and possible dangers at an early stage. This is the core of any effective prevention. Also, the way you surf the web matters very much. Be particularly picky about your software sources, as well as your video-streaming and torrent-sharing websites. All these pieces of advice combined will grant you a pleasant and issueless online experience. As for removing Savings Cool, the process of uninstalling it can be performed by following the instructions in our Removal Guide. You will find those on the current page, just below this article.

How to Uninstall Savings Cool “Virus”

I – Uninstallation

  1. Use the Winkey+R keyboard combination, write Control Panel in the search field and hit enter.
    adware-1
  2. Go to Uninstall a program under Programs.
    adware-2
  3. Seek the unwanted software, select it and then click on Uninstall
    1. If you are unable to spot Savings Cool, search for any unrecognized programs that you do not remember installing on your PC – the unwanted software might disguise itself by going under a different name.

II – Safe mode and revealing hidden files

  1. Boot your PC into Safe Mode /link/
  2. Reveal hidden files and folders /link/

III – Cleaning all your browsers

  1. Go to your browser’s icon, right-click on it and select Properties.
    adware-3
  2. Go to the Shortcut tab and in the Target make sure to delete anything written after “.exe”.
    adware-4
  3. Now, open your browser and follow the instructions below depending on whether you are using Chrome, Mozilla or IE.
  • Chrome users:
  1. Go to your browser’s main menu located in the top-right corner of the screen and select Settings.
    adware-5
  2. Scroll down, click on Show Advanced Settings and then select Clear browsing data. Just to be sure, tick everything and clear the data.
    adware-6
  3. Now, in the left pane, go to Extensions and look through all extensions that are integrated within your browser. If you notice any suspicious add-on, disable it and then remove it.
    adware-7
  • Firefox users:
  1. Similarly to Chrome, go to the main menu and select Add-ons and then Extensions.
  2. Remove any suspicious browser extensions that you may have even if they do not have the name Savings Cool on them.
  • IE users:
  1. Go to Tools and select Manage add-ons.
    adware-8
  2. Click on all add-on types from the left pane and check if there is anything suspicious in the right panel. In case you find anything shade, make sure to remove it.

IV – Removing Shady processes

  1. Go to your start menu, type Task Manager in the search field and from the results open View running processes with Task Manager.
    adware-9
  2. Thoroughly look through all processes. The name Savings Cool might not be there, but if you notice any shady looking process that consumes high amounts of memory it might be ran by the unwanted program.
  3. If you spot the process ran by Savings Cool, right-click on it, open its file location and delete everything in there. Then go back to the Task Manager and end the process.
    adware-10

V – DNS check

  1. In the start menu search box write View Network Connections and open the first result.
    adware-11
  2. Right-click on the network connection you are using and go to Properties.
    adware-12
  3. Select Internet Protocol Version (TCP/IPv4) and click on Properties.
    adware-13
  4. If Obtain DNS server addresses automatically is not checked, check it.
    adware-14
  5. Go to Advanced and select the DNS If there is anything in the DNS server addresses field, remove it and click OK.
    adware-15
  6. Click OK on the rest of the opened windows.

Jumbo Quiz “Virus” Pop-up Removal

Welcome to our Jumbo Quiz “Virus” Pop-up removal guide. The following instructions will aid you in removing the unwanted software from your PC.

There are a lot of programs out there that despite usually not being harmful to your PC can still be quite annoying and therefore unwanted. One such program that we will be focusing on today is called Jumbo Quiz “Virus”. This one in particular, falls under the Browser Hijacker category. Software of this type is mainly known for it’s intrusive behavior and tendency to modify the user’s browsers (Chrome, IE, Edge, Firefox, etc.) by initiating seemingly random redirections, adding a new search engine or changing the homepage of the browser. Most Browser Hijackers tend to implement those changes without asking for permission from the user. Additionally, it is often impossible to bring your browser to its previous state without removing the nagging piece of software, since it would simply enforce them all over again. That is also why we have prepared a removal guide that has combined a number of different methods that would help you uninstall and fully remove Jumbo Quiz “Virus” from your machine, in order to prevent it from obstructing your normal browsing experience. The guide for that can be found below the current article, however, make sure to read the rest of the paragraphs in order to get a better grasp of what those Browser Hijackers exactly are and why you need to be careful around them.

Internet marketing and Browser Hijackers

The main reason why such programs are being developed in the first place is the rapidly growing online marketing industry. Generally speaking, Browser Hijackers are used as Internet promoting tools that are capable of generating considerable amounts of money for their creators by employing a number of advertising techniques. The problem with that is that those methods can oftentimes be quite aggressive and aggravating for the normal customer. Besides, most of the time, programs such as Jumbo Quiz do not have any helpful function that would make them worth keeping on your PC. Furthermore, even if they do actually possess some sort of valuable feature, it would certainly not be enough to make up for the intrusiveness and annoyance coming from the Hijacker.

Dangerous?

It is not difficult to see why applications of the Browser Hijacker type are often regarded as some form of malware. After all, they tend to mess with the user’s browser without permission, implementing unwanted changes and making them seemingly irreversible (at least, during the time the program remains active). However, though certain similarities do exist, Browser Hijackers cannot be compared to actual PC viruses such as Trojans and Ransomware. First of all, programs like Jumbo Quiz are usually quite harmless and do not try to attack your PC or mess with your personal data. Secondly, a lot of Browser Hijackers are legal pieces of software. None of this can be said regarding real online threats like the ones we mentioned above (Ransomware, Trojan horses, etc). Therefore, if you are currently dealing with a Browser Hijacker, there’s likely no reason to be worried or concerned and as long as you remain cautious around it and make sure to remove it ASAP, there shouldn’t be a problem.

Shady traits

In the previous paragraph we said that Jumbo Quiz is probably not a harmful program. However, we also said that you must be careful with it and make sure to remove it. This is because there are several potential issues that might come from a program of this type apart from the browser changes we already mentioned.

  • Being online advertising tools, many Hijackers are known to fill the user’s browser with all sorts of obstructive and frustrating pop-ups and banners. Sometimes, they might even seem like something else (say, an error message) in order to trick the user into interacting with them. Our advice for you is to keep away from those ads.
  • Some of those programs can look into your browser history to gain valuable data that is later used to modify their ads according to the user’s interests and preferences – this is a privacy violation!
  • Another common issue caused by Hijackers is the slowing down of your PC’s productivity due to heavy usage of system resources by the processes of the unwanted program.

Stay safe!

One last thing that we need to cover before you go to the removal guide is how to protect your PC from Hijackers in the future. Here are several tips, which will help you boost your system’s security.

  • Never allow your browser to automatically download files without first asking you for permission (you’d need to visit your browser settings).
  • Watch out for any shady messages and spam e-mails since such are often used to spread unwanted software like Jumbo Quiz.
  • Keep away from sites that appear sketchy and that have obscure content, and never use download sources that aren’t trustworthy.
  • Get a reliable malware/adware removal tool to help you deal with undesirable programs.
  • When installing new software, check the installation menu for added applications. If the program installer is actually a file bundle with apps added to it, make sure to leave out the ones that look sketchy and could be a Browser Hijacker or some other PUP (potentially unwanted program). If you cannot see the list of added content, use the Advanced/Custom installation menu.

Jumbo Quiz “Virus” Po-up Removal

I – Uninstallation

  1. Use the Winkey+R keyboard combination, write Control Panel in the search field and hit enter.
    adware-1
  2. Go to Uninstall a program under Programs.
    adware-2
  3. Seek the unwanted software, select it and then click on Uninstall
    1. If you are unable to spot Jumbo Quiz, search for any unrecognized programs that you do not remember installing on your PC – the unwanted software might disguise itself by going under a different name.

II – Safe mode and revealing hidden files

  1. Boot your PC into Safe Mode /link/
  2. Reveal hidden files and folders /link/

III – Cleaning all your browsers

  1. Go to your browser’s icon, right-click on it and select Properties.
    adware-3
  2. Go to the Shortcut tab and in the Target make sure to delete anything written after “.exe”.
    adware-4
  3. Now, open your browser and follow the instructions below depending on whether you are using Chrome, Mozilla or IE.
  • Chrome users:
  1. Go to your browser’s main menu located in the top-right corner of the screen and select Settings.
    adware-5
  2. Scroll down, click on Show Advanced Settings and then select Clear browsing data. Just to be sure, tick everything and clear the data.
    adware-6
  3. Now, in the left pane, go to Extensions and look through all extensions that are integrated within your browser. If you notice any suspicious add-on, disable it and then remove it.
    adware-7
  • Firefox users:
  1. Similarly to Chrome, go to the main menu and select Add-ons and then Extensions.
  2. Remove any suspicious browser extensions that you may have even if they do not have the name Jumbo Quiz on them.
  • IE users:
  1. Go to Tools and select Manage add-ons.
    adware-8
  2. Click on all add-on types from the left pane and check if there is anything suspicious in the right panel. In case you find anything shade, make sure to remove it.

IV – Removing Shady processes

  1. Go to your start menu, type Task Manager in the search field and from the results open View running processes with Task Manager.
    adware-9
  2. Thoroughly look through all processes. The name Jumbo Quiz might not be there, but if you notice any shady looking process that consumes high amounts of memory it might be ran by the unwanted program.
  3. If you spot the process ran by Jumbo Quiz, right-click on it, open its file location and delete everything in there. Then go back to the Task Manager and end the process.
    adware-10

V – DNS check

  1. In the start menu search box write View Network Connections and open the first result.
    adware-11
  2. Right-click on the network connection you are using and go to Properties.
    adware-12
  3. Select Internet Protocol Version (TCP/IPv4) and click on Properties.
    adware-13
  4. If Obtain DNS server addresses automatically is not checked, check it.
    adware-14
  5. Go to Advanced and select the DNS If there is anything in the DNS server addresses field, remove it and click OK.
    adware-15
  6. Click OK on the rest of the opened windows.

Mans-find.org “Virus” Removal

Welcome to our Mans-find.org “Virus” removal guide. The following instructions will aid you in removing the unwanted software from your PC.

Mans-find.org “Virus” represents a typical browser hijacker. In case you are wondering what such a program could do to your computer, certainly, it may “hijack” all the browsers that you have installed on your system. Neither Chrome, nor Explorer or Firefox can escape its effects, which includes setting entirely new homepages and search engines; some redirecting to other, often unfamiliar pages; and the generation of awfully many online ads in the form of pop-ups, boxes, colorful banners, etc. In fact, we have assembled the following article with the simple purpose to help you realize what kind of a program you will be dealing with and how to do that quickly and successfully.

Mans-find.org Browser Redirect

Browser hijackers – what we should know about them. How do they act? Are They malicious?

First of all, you have to understand that browser hijackers may only target your browsers. In fact, it doesn’t really matter whether you use Firefox, or Opera, or Chrome, once such a program has become incorporated into your system, all of them will be affected. The changes such software usually provokes have been described above and consist of no real harmful effects. Fortunately, this hijacker is not a virus. It could only do what we have described above – slightly modify your browsers. To illustrate this statement with an actual example, we are going to show you the great difference between Mans-find.org and a Trojan horse virus, as well as a Ransomware-based malicious program. You already know what hijackers do best. Their typical effects are in no way connected to what a Trojan or Ransomware could achieve:

  • Trojans are malicious and have various deeply concerning purposes – they could steal important credentials, personal information, or drain your bank accounts. No hijacker has ever done that.
  • The viruses based on Ransomware do not affect your browsers; they do affect your data. No data is safe when it comes to an infection with Ransomware. Such programs are used for making all the files you regularly use completely inaccessible to you. Then the program usually demands ransom to be paid for the hijacked data. See, this is what we call real harassment.

Hopefully, we have proven that hijackers are really harmless compared to real malware like Trojans and Ransomware.

Still, could hijackers sometimes exhibit rather confusing or disturbing features?

Unfortunately, browser hijackers have been identified as potentially unwanted programs because they may sometimes perform some inexplicable activities on your PC, which many users may consider a little intrusive. For instance, when Mans-find.org accesses your browsers, it could instantly reach the search request databases of these apps. As a result, the constant flow of pop-ups that you are experiencing may only consist of ads connected to your recent / previous search requests. Such prying into your tastes and browser history is usually considered rather disturbing. Another sometimes annoying feature of most of the existing browser hijackers is that they may slightly overwhelm you with the online ads they may generate. At some point they could produce so many pop-ups and banners that your computer could seriously slow down. Also, the redirecting processes they invoke may be so many that your browser could totally stop working. Such effects are quite rare, though.

Why do programmers create programs like Mans-find.org? How do they distribute them?

In fact, these programs are completely legal – they do not break any laws, they just advertise things. Consequently, developers agree to create them in order to ensure some additional profit for themselves and their business. The more ads and redirections are provoked, the more money the program’s creator earns. Hijackers are most often distributed inside program bundles – free sets of software that you may download anywhere on the web. However, these mixtures of apps and games are not harmful, they may just contain irritating programs like Mans-find.org. In order to avoid the potential annoying software inside them, learn to install bundles right. The only way to do that is by choosing the ADVANCED (sometimes CUSTOM) installation features of a given wizard. This will save you from such disturbing programs in the future.

How could we handle a browser hijacker?

Actually, we can easily remove such unwanted software by carefully following the steps inside a reliable Removal Guide. Ours is available for you below – just after you read the characteristics of Mans-find.org in the table. The instructions there should assist you in getting rid of this hijacker. In case something doesn’t work in your case, please do not hesitate to share that with us by leaving a comment. Our experts will gladly make the instructions work in your specific case.

Mans-find.org “Virus” Removal

I – Uninstallation

  1. Use the Winkey+R keyboard combination, write Control Panel in the search field and hit enter.
    adware-1
  2. Go to Uninstall a program under Programs.
    adware-2
  3. Seek the unwanted software, select it and then click on Uninstall
    1. If you are unable to spot Mans-find.org, search for any unrecognized programs that you do not remember installing on your PC – the unwanted software might disguise itself by going under a different name.

II – Safe mode and revealing hidden files

  1. Boot your PC into Safe Mode /link/
  2. Reveal hidden files and folders /link/

III – Cleaning all your browsers

  1. Go to your browser’s icon, right-click on it and select Properties.
    adware-3
  2. Go to the Shortcut tab and in the Target make sure to delete anything written after “.exe”.
    adware-4
  3. Now, open your browser and follow the instructions below depending on whether you are using Chrome, Mozilla or IE.
  • Chrome users:
  1. Go to your browser’s main menu located in the top-right corner of the screen and select Settings.
    adware-5
  2. Scroll down, click on Show Advanced Settings and then select Clear browsing data. Just to be sure, tick everything and clear the data.
    adware-6
  3. Now, in the left pane, go to Extensions and look through all extensions that are integrated within your browser. If you notice any suspicious add-on, disable it and then remove it.
    adware-7
  • Firefox users:
  1. Similarly to Chrome, go to the main menu and select Add-ons and then Extensions.
  2. Remove any suspicious browser extensions that you may have even if they do not have the name Mans-find.org on them.
  • IE users:
  1. Go to Tools and select Manage add-ons.
    adware-8
  2. Click on all add-on types from the left pane and check if there is anything suspicious in the right panel. In case you find anything shade, make sure to remove it.

IV – Removing Shady processes

  1. Go to your start menu, type Task Manager in the search field and from the results open View running processes with Task Manager.
    adware-9
  2. Thoroughly look through all processes. The name Mans-find.org might not be there, but if you notice any shady looking process that consumes high amounts of memory it might be ran by the unwanted program.
  3. If you spot the process ran by Mans-find.org, right-click on it, open its file location and delete everything in there. Then go back to the Task Manager and end the process.
    adware-10

V – DNS check

  1. In the start menu search box write View Network Connections and open the first result.
    adware-11
  2. Right-click on the network connection you are using and go to Properties.
    adware-12
  3. Select Internet Protocol Version (TCP/IPv4) and click on Properties.
    adware-13
  4. If Obtain DNS server addresses automatically is not checked, check it.
    adware-14
  5. Go to Advanced and select the DNS If there is anything in the DNS server addresses field, remove it and click OK.
    adware-15
  6. Click OK on the rest of the opened windows.

Find-mans.com Ads “Virus” Removal

Welcome to our Find-mans.com Ads “Virus” removal guide. The following instructions will aid you in removing the unwanted software from your PC.

If a program named Find-mans.com has recently been installed on your PC and has changed your browser’s homepage and search engine or has added new toolbars, we can help you deal with that issue and bring your Chrome, IE or Firefox browser back to its normal state. However, before you learn how to remove software like Find-mans.com “Virus” from your PC, you must get yourself acquainted with what these programs actually are and how harmful they can be for your system. Additionally, we will give you several very important tips on how to keep your computer safe from them so that you don’t have to deal with such software in the future.

Find-mans.com Browser Redirect

Find-mans.com is a Browser Hijacker

Generally, all programs that get on your browser and try to meddle with its settings without the user’s agreement are considered Browser Hijackers. The most common use of this type of software is for marketing purposes. The thing is that most Hijackers employ advertising methods that are quite aggressive and intrusive. Unlike regular online ads that you see, adverts coming from such programs tend to be very obstructive and aggravating. Additionally, as we mentioned, your browser is likely to get modified by the unwanted program. This often happens without your permission and in many cases users are unable to restore their browser back to normal until the Hijacker has been removed. This is also why removing the annoying piece of software is the best way to handle the issue.

Can it be harmful?

There are different opinions regarding whether or not Find-mans.com can be referred to as malware. Undoubtedly, there are some similarities between Browser Hijackers and computer viruses. However, there are also quite a few differences. The main distinction between those two types of software is that most of the time, Browser Hijackers are not dangerous to your computer system. Sure, they can be nagging and frustrating, but this is generally all the harm they are capable of. On the other hand, actual malicious software like the nasty Trojan horse viruses or the infamous Ransomware is really something to be concerned about.

Potential problems caused by Hijackers

In this paragraph, we will give you information concerning what other problems might occur if you have had Find-mans.com installed onto your PC. You need to understand that even though this program is not some sort of malicious Ransomware, it is still best if you uninstall it and remove it as soon as you can.

  • Browser Hijackers are known to employ some quite sketchy methods to boost their advertising potential. One such technique is when they scan your browsing history. The information they acquire from your browser allows them to modify the ads they display making them more relevant to the individual user’s preferences. This effectively increases the number of clicks on the ads, which in turn transfers to higher amounts of revenue generated for the Hijacker’s developer (the Pay-Per-Click method).
  • Sometimes, the pop-ups on your screen that are coming from the unwanted program can be quite sketchy or misleading. For example, at times you might see exaggerated or even false error warnings that tell you to download a certain program in order to resolve the issue (that is probably non-existent anyway). Do not get tricked by those, since most of the time it’s nothing but a devious form of software promotion.
  • Another very common issue with some Hijackers is that they cause the user’s PC to run considerably slower. This is caused by the heavy CPU and RAM usage caused by the undesirable software. If your computer is not very powerful, it might even start to crash and freeze of the Hijacker remains active for too long.

Learning how to protect your computer from Browser Hijackers

Last but not least, it is time for you to find out what the best way to avoid these programs is. To ensure that your machine is well protected from all sorts of unwanted software, you will need to make a mental not of the following tips and adhere to them from now on.

  • Take a look at your browser’s settings and make sure that when it comes to downloading new files, your permission is required each time a new file is about to be downloaded.
  • Get a reliable anti-adware/malware tool to enhance your computer’s protection.
  • Never open e-mails or suspicious links from other online messages if they seem like some form of spam.
  • Be careful and vigilant when surfing the net. You must avoid sketchy and potentially illegal websites at all costs!
  • Be careful when installing new software, since it might be bundled with unwanted programs like Find-mans.com. To deal with such file bundles, always make sure to examine the setup wizard and see if there are any added installs that look potentially unwanted. If anything seems like it could be some sort of a Browser Hijacker, uncheck it in order to leave it out (sometimes you will need to enter the custom installation menu to see all added content).

Find-mans.com Ads “Virus” Removal

I – Uninstallation

  1. Use the Winkey+R keyboard combination, write Control Panel in the search field and hit enter.
    adware-1
  2. Go to Uninstall a program under Programs.
    adware-2
  3. Seek the unwanted software, select it and then click on Uninstall
    1. If you are unable to spot Find-mans.com, search for any unrecognized programs that you do not remember installing on your PC – the unwanted software might disguise itself by going under a different name.

II – Safe mode and revealing hidden files

  1. Boot your PC into Safe Mode /link/
  2. Reveal hidden files and folders /link/

III – Cleaning all your browsers

  1. Go to your browser’s icon, right-click on it and select Properties.
    adware-3
  2. Go to the Shortcut tab and in the Target make sure to delete anything written after “.exe”.
    adware-4
  3. Now, open your browser and follow the instructions below depending on whether you are using Chrome, Mozilla or IE.
  • Chrome users:
  1. Go to your browser’s main menu located in the top-right corner of the screen and select Settings.
    adware-5
  2. Scroll down, click on Show Advanced Settings and then select Clear browsing data. Just to be sure, tick everything and clear the data.
    adware-6
  3. Now, in the left pane, go to Extensions and look through all extensions that are integrated within your browser. If you notice any suspicious add-on, disable it and then remove it.
    adware-7
  • Firefox users:
  1. Similarly to Chrome, go to the main menu and select Add-ons and then Extensions.
  2. Remove any suspicious browser extensions that you may have even if they do not have the name Find-mans.com on them.
  • IE users:
  1. Go to Tools and select Manage add-ons.
    adware-8
  2. Click on all add-on types from the left pane and check if there is anything suspicious in the right panel. In case you find anything shade, make sure to remove it.

IV – Removing Shady processes

  1. Go to your start menu, type Task Manager in the search field and from the results open View running processes with Task Manager.
    adware-9
  2. Thoroughly look through all processes. The name Find-mans.com might not be there, but if you notice any shady looking process that consumes high amounts of memory it might be ran by the unwanted program.
  3. If you spot the process ran by Find-mans.com, right-click on it, open its file location and delete everything in there. Then go back to the Task Manager and end the process.
    adware-10

V – DNS check

  1. In the start menu search box write View Network Connections and open the first result.
    adware-11
  2. Right-click on the network connection you are using and go to Properties.
    adware-12
  3. Select Internet Protocol Version (TCP/IPv4) and click on Properties.
    adware-13
  4. If Obtain DNS server addresses automatically is not checked, check it.
    adware-14
  5. Go to Advanced and select the DNS If there is anything in the DNS server addresses field, remove it and click OK.
    adware-15
  6. Click OK on the rest of the opened windows.

 

“File not supported” Android Fix

The following guide and all the information you will find below are intended to help you solve the frequent Android “Unable to Find Application to Perform this Action” or “File not supported” error. The guide below should work successfully on all Android devices.

Sometimes Android device users may receive some alarming, or annoying error messages like  “Unable to Find Application to Perform this Action”  or  “File not supported”.  It is possible to fix this problem, however, first of all, you need to investigate the cause of the matter a little. Each of the possible solutions you will see below directly depends on the type of file you are attempting to access.

“File not supported” Android Fix


not_open_file_1

  • The first step is to determine the location of the file or the program you need to access. For that purpose you will have to run the File Manager application.
  • After opening the File Manager, locate the file/application you are attempting to access.
  • Then, all you need to do is to hold down on the necessary item until you see a popping up page. It normally contains various options and possibilities. Here is an example:
    examples_19
  • The next step is to select “Details“. This feature could have plenty of names on the different devices. After that you need to focus on the end of the name of the file. Usually there is a file extension after the file name. For instance, you may have a file named “jdgagd.rtf”, so the extension in this case is ‘rtf’.
    file_types_19-10_3
  • Of course there could be many other file extensions and names. The usual extensions contain three letters (sometimes more). This information is there to help you determine how to open a certain file.
  • What you need to do after that is to copy this particular file’s extension. Then you have to paste it into the Google Play Store. If we take the .rtf extension as an example, then we are looking for a “rtf viewer” in the search box of the Play Store. In a different particular case you might be looking for something else, depending on the file format.
  • Once the results of your search are generated, find a suitable one that could open your file. In the case with our example, this is the Microsoft Word app. Then all you have to do is to install the chosen program on your device. The file you want to open should now be opened easily with the help of the new app.
    word_19-10_4

What if you cannot find a compatible app…

To yours and our disappointment as well, Android still does not support all file formats. For instance, the Windows program files with .exe extensions will not be opened on an Android device. It is possible NOT to be able to find a suitable app in the Play Store. In such a case, the file type is probably not supported on Android devices. If something like that is happening to you, what you need to do in order to access this particular file is to use another device.

If you are aware of a different successful solution to this Android issue, please let us know in the comments below. We will include it in our instructions and will assist even more people in dealing with this issue.

Laptop Overheating Explained and Fixes

In the following article, we will go over the most common reasons for laptop overheating as well as show you how to potentially fix this issue and reduce your machine’s temperature.

Laptops are incredibly useful. They provide you with most of the benefits of a desktop computer, while being quite mobile and easy to carry around. With the advance of hardware technologies, you can expect a laptop to have similar amounts of RAM, hard-drive memory and processors as powerful as those of any regular PC. Of course, laptops tend to be a bit more expensive, but on the other hand you get your keyboard, monitor, speakers and even a mouse, all at once with the actual computer. Still, it cannot be denied that laptops are a compromise between the mobility of tablets and smartphones and the capabilities of a regular desktop PC. This means that there is room for a lot of cons that other specialized devices do not have. In this particular article, we will be talking about the tendency of laptops to overheat much faster and easier in comparison to their desktop counterparts.

Where is the difference?

We all know how the case of a regular computer looks. It’s a big, spacious box, with enough room inside it for a big fan and enough vents for air circulation. Some PC’s even have a water-based cooling system, which makes the whole process even more efficient. However, you do not get that with a laptop and it is easy to see why. Laptops are small and lack the room for any big and fancy fans. Also, the air circulation in them is limited. The vent is usually quite small and if you are not careful what surface you put your notebook on, it might not provide the computer with any fresh air (we’ll get to that in a moment). Also, the fact that you do not have a separate keyboard, monitor, speakers and a mouse further contributes to the faster temperature rise of the machine. All in all, laptops are pretty quick to overheat, that is why people who use them need to have a good understanding of how they can minimize the accumulated heat, so that their notebook computer could function properly.

Most common reasons for laptop overheating

There are a lot of things that might have caused your machine to overheat. Sometimes it might even shut down due to high temperature – this is a defense mechanism aimed to prevent any serious damage done by the accumulated heat. Here are the most common things that might have caused this problem:

Video games or other laborious software

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It is debatable whether there are gaming laptops and there is a good reason for it. No matter how powerful, expensive and top-notch a laptop is, it will always have certain inherent issues when it comes to gaming. PC games (especially newer ones) are some of the most system resource demanding pieces of software that you can run on your machine. Additionally, most of them require constant interaction with the keyboard and are heavy on almost every aspect of your computer. All of this leads to quick and inevitable overheating of your notebook computer. Still, this does not mean that games cannot be played on a laptop or that it would ruin the device, but it should still be said that if you want to predominantly use your computer for gaming, a laptop might not be the best choice for that task. Also, if your notebook is not very powerful, overheating might be caused by other laborious programs, such as professional video or picture editing software. Also, if your machine has a lot of heavy processes running at once, that you do not really need, it would be a better idea to have them disabled in order to make it easier for your device’s hardware.

Using the wrong surface

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It is almost astonishing how many people who use laptops do not know that it is a bad idea to put your machine on anything other than a flat and smooth surface. If you tend to put your notebook on your bed and operate on it like that, this is the perfect recipe for overheating. Blankets, sheets, soft surfaces or anything similar makes it very difficult for the air to properly circulate out of the tiny vent that is usually at the bottom or the side of the device. Laptops should only be used on perfectly flat surfaces, such as tables (without covers), desks or anything similar if you are planning to work for an extended period of time.

  • If you really want to keep your notebook as cool as possible, you can buy a laptop fan stand. Those stands have a big fan that provides your machine with an additional cool flow of air and is also made to minimize the airflow blockage that you would otherwise get if you use some other surface.

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Dust blockage

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Getting this problem with a laptop is inevitable. No matter what you do, at a certain point the dust that accumulates over the cooling system will become too much for the fan to cool effectively. You can, however, reduce the rate at which dust particle blockage builds up by keeping your machine away from dusty surfaces and rooms and covering the vent with a piece non-dusty clothing when the computer is turned off. Still, even with those precautions, dust will eventually be accumulated. Therefore, you should take your machine to a technician once in a while, who will clean the dust blockage for you. Alternatively, you can disassemble the laptop yourself and wipe the dust build-up from the fan and the rest of the cooling system.

 

Windows Registry Error 51 Fix

The following guide has been created to help all the victims of the Registry Error 51. It is designed to work on all Windows types. Please, just read the text below very carefully and cautiously implement all the instructions included in the below guide. We hope our article will help you get your issue resolved in a quick and efficient manner.

Reasons for the appearance of this error code

If you have received an error notification on a blue screen of death stating that your system is experiencing Registry Error 51, that might have happened as a result of the following issues on your PC:

  • Maybe some of the registry files on your system have been corrupted. A possible explanation is that your OS might be crashing, because the registry is not working in a proper manner. However, your system is going on with the use of the dysfunctional registry and may even experience some more issues.
  • Sometimes the affected users have no clue that something wrong is going on with their systems, because they had not been experiencing any technical issues before getting the error notification.

Whatever the reasons for the appearance of this error message are in your case, what we know for sure is that this error is critical and should be solved as soon as possible. The only possible way of fixing Registry Error 51 so far has been with the help of the Startup Repair feature, included in the Windows installation media.

However what precedes trying to get this annoying error fixed is trying to alter the boot order in your BIOS. This can be done by implementing the steps below:

Windows Registry Error 51 Fix

  1. Restart your machine. Just before your Windows has been done with the rebooting process, while the POST screen is on, read which buttons exactly will help you enter the BIOS/UEFI. Normally, one of these is the correct option – Esc, F2, F8, F12, or Backspace. Push the correct button (try to do that very quickly) and you will be able to enter the BIOS/UEFI utility.
  2. Use the instructions provided by the BIOS/UEFI to navigate in this mode until you come across the Boot menu of the utility.
  3. Make the necessary alterations in the Boot order. This includes ensuring that the first boot device is either a USB port or the CD/DVD drive. This actually depends on the type of the to-be-used installation media.
    boot_order_menu_1

4. Exit this menu. Save all the implemented changes. At that point your PC should start to reboot.

How to properly use Startup Repair

  1. A message will appear stating that you are supposed to push any key to start your system from the chosen installation media. When you notice this notification, do as suggested – push any key.
    press_any_key_to_boot_2
  2. As soon as the installation media is done booting up, select Repair your computer.
  3. Select the type of your OS – in case there are more than one on your PC, it is recommended that you only choose the OS that you are trying to fix. It can be seen by by the drive/partition it is installed in.
  4. Choose the Startup Repair. Implement all the displayed instructions.
    startup_repair_3
  5. Immediately after the wizard is done, the error should have disappeared along with the notification for it.

To be completely precise, such a critical error as Registry Error 51 might not be easy to solve. In case none of the suggested easy repairs really work, let your OS get the issue resolved by using its built-in tools.

In case you have come across another successful solution to this problem, share it with the rest of our readers. We will be happy to include it in our article and popularize it.

 

How to Reset a Forgotten Password in Windows 10

This guide will help you restore your forgotten password in Windows 10. Below we will give you two options of how to fix this regain access to your account if you can’t remember your login credentials.

Ok, so we’ve probably all been there. We turn our computer on, type the login name and password and boom! It’s incorrect. Then we try to juggle a bit with different combinations just to realize that we can’t remember what it was, and of course, the system won’t let us in. So what do we do now? Luckily, recovering your password in Windows 10 is pretty much similar to the previous versions of Windows. However, there are a few small tweaks, which we will show you in the guide below. So, here is how to recover your password for Microsoft Live 10 or any other user, registered with the local PC:

How to Reset a Forgotten Password in Windows 10

Use the standard password reset function available on Microsoft’s password reset website

The Password Reset Tool for Microsoft Live Accounts is probably the most obvious solution to go for. On Microsoft’s password reset website you will find three options to choose from and in case you have forgotten your password to an existing account, you will need to click on “I Forgot My Password” in order to proceed with the resetting steps. This is how it looks like:

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Once you select the option and click “Next”, you will be prompted to a standard recovery process, which many companies use in order to verify your identity and reset your login credentials. If you have an external e-mail or a phone number that you have registered with your Windows Live 10 account, you will receive a code, with the help of which you can easily login without additional hassle and the problem will be solved.

Create a New User to Save Account Files

If the method above doesn’t work, there is another work-around way to regain access to your computer, which we will show you here:

First, you need to boot your Windows 10 installation in the setup and change the boot order in your BIOS by taking priority with the CD or instead use ISO as a startup disk.
When the setup begins, press Shift+F10 keys. A command prompt window will appear.

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There, you will need to replace the Utility Manager at the login screen with cmd.exe. This can be done with the following commands:
move d:\windows\system32\utilman.exe d:\windows\system32\utilman.exe.bak
copy d:\windows\system32\cmd.exe d:\windows\system32\utilman.exe
It should look like this:
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Next, restart the machine by using the command “wpeutil reboot”.
When you are back to the login screen, click on the Utility Manager. A cmd.exe windows should launch as shown in the picture below:
305_fixes_and_guides_image51
Here you will need to create a new administrative user from the login screen. For that, type in the commands below, by replacing <username> with the name of your new account.
net user <username> /add
net localgroup administrators <username> /add
When ready, close the window and reboot your system. The new username should be on the bottom left of the screen when the system loads. Select it to enter your desktop.

Now you have logged in with the new account, but you still need to reset your password for the old one. For that, right-click the Start menu and select “Computer Management”.
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Go to “Local Users and Groups”, find the old account that you can’t login to, and right-click on it. Select “Set Password” and change it to credentials you can remember to regain access to your locked account!
We would like to note that this method will only work to fully recover accounts that are designated to sign in locally. In case you need to get the password for your Microsoft Live account, you need to proceed with the steps in the online form that we described above.

Having this in mind and in case that the online recovery process doesn’t work, you will still have access to important files or folders that may have been locked up on the account you can’t log in with. You can find them by going to C:\Users, and clicking on its associated folder.

If nothing works to reset your password – call Microsoft for support

If the online reset process on Microsoft’s site fails to help you restore your Live-only account, you can call the TechNet Help Center. You will be prompted to verify your identity with the same security questions that you used to create the account. If you cannot answer them, the representative will direct you to another colleague, who may ask you some detailed information regarding your account and verification. If you answer them, you fill be handed over a temporary code, which you can use to log into your Live account and regain access to your computer.

How to prevent forgetting your password?

If you want to avoid the inconvenience that forgotten credentials can cause, a smart tip is to take advantage of the new Windows PIN feature. It allows you to set a PIN code to your account instead of the standard password. This feature can be found in the initial setup or in the “Accounts” section of the Windows 10 Settings folder.
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If you think it would be easier to remember just a few “Lucky numbers” of your choice instead of long and complicated combinations of keystrokes, then the PIN option could be the easier option for you.

Fortunately, even if you lose or forget your password, it’s not the end of the world. We hope that the tips and workarounds that we shared with you here will fix the issue and help you regain access to your account and prevent data loss and restricted access to all the things you keep on your Windows Live 10 account.

How to Remove Kipuu.cn “Virus” (Chrome/Firefox)

Welcome to our Kipuu.cn “Virus” removal guide. The following instructions will aid you in removing the unwanted software from your PC.

One very common problems that users often have with their Chrome, Firefox or IE browser is when it is invaded by a program that changes its homepage, search engine and ads new toolbars without the user’s agreement. A recently released program called Kipuu.cn that has been reported to do that and it will be the focus of our this article. We will help our readers who have had this piece of software installed onto their PC get a better understanding of what it is and what problems it might cause. Additionally, we have prepared a detailed guide manual in which we explain how the unwanted program can be uninstalled and removed from the computer so that you can do that yourself without the need to take your PC to an IT specialist.

The Browser Hijacker type of programs

Kipuu.cn is a program that is usually categorized as a Browser Hijacker. Those are programs that are mostly used as online advertising tools. Some of them might appear to posses certain useful features but in most cases they are nothing but a pain in the neck during the time they are installed onto your PC. This is because the main purpose of most Browser Hijackers is to profit their developers through different aggressive advertising techniques. While this is usually not harmful to your PC, it can be really frustrating to have your browser taken out of your control and heavily modified by the unwanted software. Therefore, the best possible course of action when encountered with a Browser Hijacker is to have the intrusive program removed as soon as possible.

How harmful?

Even though Browser Hijackers can be really annoying and invasive, an important note that must be made with regards to them is that they are not actual PC viruses. Many think that Kipuu.cn is some sort of malware but the truth is that most Browser Hijackers are quite harmless. Real viruses like Ransomware and Trojan horses are what you should really be concerned about. If it’s just Kipuu.cn that you’re currently having problems with, then there should be no reason to worry. As a matter of fact, despite their intrusive nature, most Browser Hijackers are generally legal. The same surely cannot be said about actual malware like the examples we mentioned above (Ransomware, Trojan horses, and so on).

Potential issues

Regardless of their relative harmlessness, Browser Hijackers are still some of the most annoying and nagging programs that you can run into. We already mentioned some of the intrusive traits that most of them posses. However, having your browser homepage and search engine changed are certainly not the only problems that you might have with a program of that type.

  • Generally, Browser Hijackers have a function that allows them to monitor your online searches. Later, they use the info to display you ads that are relevant to your personal interests and preferences. The more ads you click on, the higher the revenue generated by the Hijacker for its developer.
  • Probably, one of the most problematic aspects of having Kipuu.cn installed onto your PC is the fact that your browser is very likely to be invaded by numerous obstructive pop-ups, banners and sometimes even fake error messages that tell you to install some obscure PC optimization program in order to deal with the errors (that are probably non-existent). Our advice for your is to avoid any interaction with those ads because you never know where they are going to redirect you to.
  • Another very annoying problem with some Hijackers is that they can really slow down your PC. Oftentimes, the system resources consumed by the Hijacker’s processes can cause system freezes and crashes. The only way to stop this is to disable the unwanted program by uninstalling it and removing all traces of it from your PC.

Tips for future use

Now, that you have learned what Browser Hijackers are, you must be taught how to prevent them from getting installed in your system. The bad news is that those programs are so widely spread that you can never know when one is about to get onto your machine. The good news is that if you follow several simple but crucial guidelines, your PC’s safety and security would be significantly boosted and the chances of landing a Hijacker – greatly decreased.

  • Ensure that your browsers always ask for a permission when a file is about to get download. You should never allow files to be downloaded automatically or you you won’t be able to prevent a Hijacker from getting inside your PC.
  • Do not visit (or download stuff from) websites that you are not sure whether you can trust and do not interact with e-mail letters or other forms of online messages if you think might be spam.
  • Only install new software once you’ve checked the setup wizard for program bundles. If you find that there have been added programs to the main install, take a close look at them and if you think that they look like Hijacker or some other form of PUP (potentially unwanted program), make sure to uncheck them before continuing. In many cases, you might need to access the Advanced installation menu to see if there’s anything added to the main program so make sure to opt for that if such a menu is available.

SUMMARY:

Name Kipuu.cn
Type Browser Hijacker
Danger Level Medium (nowhere near threats like Ransomware, but still a security risk)
Symptoms Annoying online ads, new browser search engine and changed homepage.
Distribution Method Mostly through spam messages/emails, torrent websites and file-bundling.

Kipuu.cn Removal

I – Uninstallation

  1. Use the Winkey+R keyboard combination, write Control Panel in the search field and hit enter.
    adware-1
  2. Go to Uninstall a program under Programs.
    adware-2
  3. Seek the unwanted software, select it and then click on Uninstall
    1. If you are unable to spot Kipuu.cn, search for any unrecognized programs that you do not remember installing on your PC – the unwanted software might disguise itself by going under a different name.

II – Safe mode and revealing hidden files

  1. Boot your PC into Safe Mode /link/
  2. Reveal hidden files and folders /link/

III – Cleaning all your browsers

  1. Go to your browser’s icon, right-click on it and select Properties.
    adware-3
  2. Go to the Shortcut tab and in the Target make sure to delete anything written after “.exe”.
    adware-4
  3. Now, open your browser and follow the instructions below depending on whether you are using Chrome, Mozilla or IE.
  • Chrome users:
  1. Go to your browser’s main menu located in the top-right corner of the screen and select Settings.
    adware-5
  2. Scroll down, click on Show Advanced Settings and then select Clear browsing data. Just to be sure, tick everything and clear the data.
    adware-6
  3. Now, in the left pane, go to Extensions and look through all extensions that are integrated within your browser. If you notice any suspicious add-on, disable it and then remove it.
    adware-7
  • Firefox users:
  1. Similarly to Chrome, go to the main menu and select Add-ons and then Extensions.
  2. Remove any suspicious browser extensions that you may have even if they do not have the name Kipuu.cn on them.
  • IE users:
  1. Go to Tools and select Manage add-ons.
    adware-8
  2. Click on all add-on types from the left pane and check if there is anything suspicious in the right panel. In case you find anything shade, make sure to remove it.

IV – Removing Shady processes

  1. Go to your start menu, type Task Manager in the search field and from the results open View running processes with Task Manager.
    adware-9
  2. Thoroughly look through all processes. The name Kipuu.cn might not be there, but if you notice any shady looking process that consumes high amounts of memory it might be ran by the unwanted program.
  3. If you spot the process ran by Kipuu.cn, right-click on it, open its file location and delete everything in there. Then go back to the Task Manager and end the process.
    adware-10

V – DNS check

  1. In the start menu search box write View Network Connections and open the first result.
    adware-11
  2. Right-click on the network connection you are using and go to Properties.
    adware-12
  3. Select Internet Protocol Version (TCP/IPv4) and click on Properties.
    adware-13
  4. If Obtain DNS server addresses automatically is not checked, check it.
    adware-14
  5. Go to Advanced and select the DNS If there is anything in the DNS server addresses field, remove it and click OK.
    adware-15
  6. Click OK on the rest of the opened windows.

DeriaLock Ransomware Removal (File Recovery Methods)

This page aims to help you remove DeriaLock Ransomware for free. Our instructions also cover how any DeriaLock file can be recovered.

Why are all the files on your computer encrypted? What is DeriaLock Ransomware? How can you remove it from your PC? If these are the questions that brought you here, then on this page you are going to find the answers. Our “How to remove” team is dedicated to helping users deal with all the nasty online threats and if your computer has been invaded by some, you may find your solution in the next lines. This time we will turn our attention to one very dangerous and tricky threat from the Ransomware family called DeriaLock. This malware is one of the latest, but also one of the most devastating cyber threats that are spreading out online. Many users are reporting infections with it and looking for ways to deal with the consequences. Fortunately, our team can offer a solution – a removal guide, which may help in removing the threat as well as a few tips that the victims may try in order to decrypt their encrypted files. And although no one can promise 100% recovery from a Ransomware threat of this kind, it may still be worth it to try all possible methods instead of paying huge amounts of ransom to the hackers behind it.

DeriaLock – a cryptovirus with a strong encryption algorithm

Ransomware threats are nothing new – the concept of blackmailing users for their data has been around for more than twenty years. However, the boom in this type of malware started just in the past few years, when such threats became so popular that now they come up every day with stronger encryption algorithms and spread online by storm. DeriaLock is one such threat of the latest Ransomware kind, and what differentiates it from most of the other online threats and viruses is the specific way it operates. It does not destroy your system or your data and does not steal your credentials. However, it does something nastier – it applies an encryption to the files found on the infected computer and this way makes them inaccessible. The main goal of this encryption is to keep the files hostage until ransom is paid to the crooks behind the malware. A ransom note usually reveals the infection only after it has taken place and demands payment in Bitcoins – an untraceable online currency. The hackers promise to send a decryption key once the payment is made, and they may use various emotional and pressure techniques to manipulate the victims until they pay. Not only ordinary online users, but also many businesses suffer from this type of online blackmail, and unfortunately, there are not many options to deal with Ransomware.

Pay the money, get the key – does it really work this way?

The criminal concept of Ransomware is pretty simple at first sight. The victims are promised to get their files back to normal once they pay. For many users and businesses, who really need their encrypted files (such as important documents, projects, database, and other useful digital data) may really feel that they have no other option then submit to the hackers demands and pay the required ransom. In most of the cases, however, this is a trap, security experts alarm. Many victims of ransomware never get their files decrypted because they never get a decryption key at all. As typical criminals, the crooks behind DeriaLock are only interested in getting the money and the likelihood of them really keeping their word and sending a decryption key is very small. Moreover, it may not really work and then the victims will not only be left with their data encrypted, but they will also experience a huge financial loss. Still, it is up to every user to consider the risk of paying the ransom or decide to seek alternative methods to deal with the Ransomware.

How to locate and manually remove DeriaLock?

Even if the crooks scare you enough to think that there is no way around paying the ransom, we must say that locating and deleting DeriaLock is tricky, but possible. In case that you decide not to pay a penny to the criminals, the removal guide below may be of help. It will show you how to find the threat in your system, as it usually hides deep inside, and help you clean your PC from all of its traces. Decrypting the files encrypted by DeriaLock, however, may not be 100% reversible, but not all the hope is lost. You can try to extract some of your data using the tips below or you can get them from a backup once you clean your system from the infection. And before you proceed to the instructions, let us leave you with a few words about Ransomware prevention. Threats like DeriaLock spread mostly via spam emails, malicious attachments, exploit kits, infected websites, or through Malvertisements. Trojans are also a common method to infect the unsuspecting users with some nasty cryptovirus. That’s why it is essential to keep your system protected with the latest security updates and reputed antivirus software.

SUMMARY:

Name DeriaLock
Type Ransomware
Danger Level High (Ransomware is by far the worst threat you can encounter)
Symptoms Ransom note reveals the threat once the encryption has taken place.
Distribution Method This threat spreads mostly via spam emails, malicious attachments, exploit kits, infected websites, or through Malvertisements and Trojans.

DeriaLock Ransomware Removal

Here is what you need to do in order to remove a Ransomware virus from you computer.

I – Reveal Hidden files and folders and utilize the task manager

  1. Use the Folder Options in order to reveal the hidden files and folders on your PC. If you do not know how to do that, follow this link.
  2. Open the Start Menu and in the search field type Task Manager.
    Task Manager
  3. Open the first result and in the Processes tab, carefully look through the list of Processes.
  4. If you notice with the virus name or any other suspicious-looking or that seems to consume large amounts of memory, right-click on it and open its file location. Delete everything in there.
    ransomware-guide-2-pic-4
  • Make sure that the hidden files and folders on your PC are visible, else you might not be able to see everything.
  1. Go back to the Task Manager and end the shady process.

II – Boot to Safe Mode

  • Boot your PC into Safe Mode. If you do not know how to do it, use this guide/linked/.

III – Identify the threat

  1. Go to the ID Ransomware website. Here is a direct link.
  2. Follow there in order to identify the specific virus you are dealing with.

IV – Decrypt your files

  1. Once you have identified the virus that has encrypted your files, you must acquire the respective tool to unlock your data.
  2. Open your browser and search for how to decrypt ransomware, look for the name of the one that has infected your system.
  3. With any luck, you’d be able to find a decryptor tool for your ransomware. If that doesn’t happen try Step V as a last ditch effort to save your files.

V – Use Recuva to restore files deleted by the virus

  1. Download the Recuva tool. This will help you restore your original files so that you won’t need to actually decrypt the locked ones.
  2. Once you’ve downloaded the program, open it and select Next.
    ransomware-guide-2-pic-5
  3. Now choose the type of files you are seeking to restore and continue to the next page.
  4. When asked where your files were, before they got deleted, either use the option In a specific location and provide that location or choose the opt for the I am not sure alternative – this will make the program look everywhere on your PC.
    ransomware-guide-2-pic-6
  5. Click on Next and for best results, enable the Deep Scan option (note that this might take some time).
    ransomware-guide-2-pic-7
  6. Wait for the search to finish and then select which of the listed files you want to restore.
  • Keep in mind it is possible that not all files might be fully recovered. You can check in what condition the files are from the State column in the list of deleted files.
    ransomware-guide-2-pic-8